Support Check Eligibility

A friendly note: We are a private travel assistance team, here to gently guide you. We are not a government office and have no affiliation with the European Union.

Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Legal

Privacy Policy

How we handle the information travelers share with us.

Introduction

This Privacy Policy explains how EU Entry Portal collects, uses and protects information shared by travelers using our ETIAS application assistance service.

Information we collect

We collect the information you provide through the guided application flow, contact form and account, including name, contact details, passport information and travel context required to prepare an ETIAS application.

How we use information

Information is used to provide our ETIAS assistance service, communicate with you about your application, respond to support requests and improve our service. We do not sell personal information.

Sharing

Information may be shared with trusted service providers (for example, hosting and email infrastructure) strictly to deliver our service, and with the relevant authority as required to submit an ETIAS application on your behalf.

Retention

We retain information for the period needed to provide our service and meet applicable legal or operational requirements.

Your choices

You may contact us at any time to request access to or correction of your information, subject to applicable rules.

Security

We use commercially reasonable safeguards to protect the information you share with us. No system can be guaranteed entirely secure.

Contact

Support requests can be submitted on [email protected] 24/7 via email. Typical response time is within 24 hours.

Disclaimer

We are a private third-party service providing assistance with ETIAS applications. We are not affiliated with the European Union or any government authority.